Help Centre

Personal Information


    If your financial institution does not yet offer the Interac Email Money Transfer service, or if you don't bank online, you can still receive transfers to any Canadian bank account. You are required to register for this service and provide your banking information. The information that you provide will be used to verify your identity through a credit agency.

    Please note, Interac Email Money Transfers cannot be collected on behalf of third parties or corporations using this method. You can only collect these types of transfers through one of our participating financial institutions.





Name

This is your legal first name and last name. Names of businesses and/or companies are not permitted.

Return to TOP



Home Phone

This is your home telephone number. Cell phone numbers and/or business numbers are not acceptable.

Return to TOP



Date of Birth

This is your date of birth and must be entered in the format indicated.

Return to TOP



Email Address

This is the email address where you would like to receive notifications regarding your transfers. We may use your email address to enable the market research company we utilize to contact you, to send information about important changes to our products and services, and to send notices and other disclosures required by law. This email address will not be used for any other purpose.

Return to TOP



Personal ID and Number

One of the following pieces of personal identification is required in order to verify your identity:

  • a valid Canadian credit card, for which you are the primary card holder (you cannot be a supplementary card holder)

    If you choose to use a credit card as your personal ID, it will be used soley for the purpose of identity authentication and will not be used for the credit or debit of funds.

    or

  • your valid Canadian Social Insurance Number (SIN)

Return to TOP



Home Address

This is the street address of your primary residence. This should be a physical address, NOT a mailing address that is different from your primary place of residence. A PO Box or RR mailing address does not constitute an address that can be used, with the exception of some areas where no other civic address is available.

You have two lines for entering your street address information and separate boxes to enter the city/town and the postal code for your primary residence.

Return to TOP


back