User ID and Password As part of the one-time registration process for the Interac Email Money Transfer Service, you will need to create a secure profile by creating a unique User ID and password that only you will know. After you have registered, all you need is this User ID and password to access your profile and deposit future Interac Email Money Transfers. User ID – a 1 to 24 character name that you specify when you register. It can be your name or a nickname or your email address. We recommend that you use the first part of your email address (before the “@”) as your User ID. All User IDs must be unique so if the name you select is already taken, you must choose a different one. To make your login easier, you can choose to have your computer “remember” your User ID as a cookie stored on your computer. When you check the box to remember your User ID, a cookie will be stored on your hard drive so that you do not have to enter it every time you login. Simply enter your User ID and check the Remember my User ID box. The next time you login to the site, your User ID will appear in the appropriate field and all you have to enter is your password. To disable this feature, un-check the Remember my User ID box and continue to login. The next time you login, your User ID will not appear in the field and you will have to enter it manually. How does it work? When you activate this feature by clicking the box, your browser creates a small file called a “cookie”. This “cookie” stores your User ID on your hard drive. You must also enter your confidential password together with your User ID in order to login. Password – a 6 to 27 character secure password that you specify when you register. The password must contain at least one number and one letter. This password should be kept safe and confidential as it protects your banking information. To ensure the security of your password, here are some tips: Do not use dates such as your birthday or anniversary Do not use names of pets or family members Do not use PIN numbers from other services Do not use your phone number or address Do not reveal your password to anyone Do not record the password where it can be seen by someone else We ask that you select a password question in the event you forget your password. You may either select a question from the drop-down list, or you can create your own question. If you do forget your password, just click the ‘Forgot your password?’ link and follow the instructions on the screen. You will be asked for some personal information and the answer to your password question in order to specify a new password.