Security Question The use of the security question and answer acts as an additional security measure to validate that only the sender’s intended recipient can collect the Interac Email Money transfer(s). The sender sets the question when they send the transfer. The question is something only their intended recipient can answer. The sender may communicate the answer to the security question to the recipient by phone or in person, but for security purposes, the answer to the security question should never be sent in an email. TIPS: Security question answers are not case sensitive (e.g. "R" and "r" are both recognized as correct) Security question answers cannot contain special characters, such as "@", "&", etc.