Call Us The Help Desk is available Monday to Friday from 9am to 8pm EST at: 1-888-238-6433 (calls originating in Canada only). - OR - Email Us If you are contacting us by email, please do not provide personal user ID or account information of any kind in the email. Email is not a secure communication mechanism and we will never ask you to disclose account information in an email. Please e-mail our Support Service